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Customers will ask, but never agree to send the package

Placing this sign in mail rooms of sales departments would cut the waste of material and time involved with sending brochures to every prospective customer who asks for one. Whether you are selling,...

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Sears redefines “too big to fail”

The phrase “too big to fail” became a political cliche when the Great Recession began. You may not know that it has been around for more than 50 years and always used to defend government bailouts of...

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Thanksgiving is time to praise Harvey Mackay

Harvey Mackay Note: I first published this article in 2009 and am reissuing it in time for the holidays four years later. In 2011, even though still unable to find Thanksgiving cards, I finally...

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